Frequently Asked Questions
Everything you need to know about your next beach essential.
How do I track my Billabong order?
Once your order has shipped, you will receive an email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for swimwear and wetsuits?
We accept returns on unworn items with original tags and hygiene liners intact within 30 days of purchase. Wetsuits must be returned in their original packaging to avoid creasing.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How should I care for my boardshorts and bikinis?
To extend the life of your gear, we recommend rinsing with fresh water after every use in salt water or chlorine and laying flat to dry in the shade.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna.
How do I find the right size?
Each product page features a detailed size guide. For wetsuits, we recommend measuring your height, weight, and chest for the most accurate fit.